Fix-it library
Something not working? Find the fix.
One problem per page: what causes it, the steps that fix it, and who to contact when nothing works. Every code and step is checked against the official source.
Electricity
- Electricity Token Not Received? IKEDC, AEDC Retrieval and RefundsPaid for light and no 20-digit token came? Check the receipt, requery, ask IKEDC or AEDC to resend it, or claim a refund, then take it to NERC after 1...
TV subscriptions
- GOtv E16 Error: Clear It in 15 Minutes With *288# or MyGOtvE16 on GOtv usually means the decoder thinks you haven't paid. Here's how to tell which cause is yours, and how to clear it on *288# or MyGOtv.
Phones & internet
- USSD Code Not Working? Fix 'Invalid MMI Code' on *312# and *323#"Connection problem or invalid MMI code" usually means the wrong SIM or an old code. Here's how to spot your cause, from signal to NIN barring, and fi...