The five bands
NERC brought in the Service Based Tariff on 1 November 2020. The rule is that you pay for the supply you actually get. Every feeder, the line from a substation to the transformers in your area, is placed in a band by its average daily hours of supply.
| Band | Minimum supply a day |
|---|---|
| A | 20 hours |
| B | 16 hours |
| C | 12 hours |
| D | 8 hours |
| E | 4 hours |
Each band is split again by customer class: ordinary single-phase and three-phase customers (non-MD), and maximum-demand customers on low voltage (MD1) or on 11 kV and 33 kV lines (MD2). Lifeline customers, class R1, use no more than 50 kWh a month and are priced on their own.
What each band pays
Band A is the expensive one by design. NERC moved Band A to ₦225 per kWh in April 2024, cut it to ₦206.80 in May, and it has been ₦209.50 since July 2024. NERC's September 2026 supplementary orders, effective 1 September 2026, keep it frozen at that rate. Bands B to E stay frozen at their December 2022 rates, a fraction of the Band A price.
To see what that means at the meter: ₦10,000 of Band A energy is about 47.7 kWh at ₦209.50, before VAT and any vendor charge. The same money buys several times more units on a Band B to E feeder.
Not every state follows NERC's price. Under the Electricity Act 2023, states can regulate their own electricity markets. NERC's September 2026 orders set tariffs only for the "yet-to-transition" states, for example Kwara, Ogun, Osun and Oyo for IBEDC, and FCT and Nasarawa for AEDC. Lagos customers of Ikeja Electric and Eko are priced by the Lagos regulator.
How to check your band
You need one number: your prepaid meter number, on the front of the meter and on every token receipt, or your postpaid account number from the bill. Then use your DisCo's lookup:
| DisCo | Where to check |
|---|---|
| IBEDC | AidaPay's free IBEDC band checker shows band, hours, tariff per kWh and feeder in one step. It asks IBEDC's own feeder info service. |
| Ikeja Electric | Our Ikeja Electric band page opens their customer feeder verification report. Search your account or meter number to see your feeder and band. |
| Eko (EKEDC) | Eko points customers to feederinfo.ekedp.com. It was not loading when we checked in September 2026; call Eko if it is still down. |
| PHED, KEDCO | NERC's April 2024 Band A lists name each DisCo's Band A feeders and the streets they serve: PHED, 43 feeders mostly in Port Harcourt, Calabar and Uyo; KEDCO, 43 feeders. The lists date from April 2024, so confirm your current band with the DisCo. |
| Any DisCo | Your bill or the DisCo's customer care. Quote your account number and ask for the feeder name and band. |
Write the feeder name down. It is the first thing customer care asks for in any complaint about supply hours.
When a band changes
Bands are reviewed against how feeders actually perform. In the review of April 2025, NERC ordered compensation for Band A customers on 557 streets whose feeders gave 18 to 20 hours. Feeders below 18 hours were downgraded: 58 streets moved down. Another 33 streets were moved up into Band A.
When the grid itself failed in February and March 2026, NERC went further and ordered a special compensation for affected Band A customers. Our Band A compensation guide explains who qualifies and how to claim.
If your band is wrong
A band is wrong in one of two ways. You may be billed Band A on a feeder that plainly does not deliver it, or you may be on the wrong feeder in the DisCo's records. Either way, the fix is evidence:
- Log your supply for two weeks. Note when power comes and goes. A notebook is enough.
- Get your feeder name from the lookup above, your bill or customer care.
- Complain to your DisCo in writing, with the log, and keep the reference number.
- Escalate to NERC's forum office for your state if the DisCo does not resolve it.
Frequently asked questions
Is Band A worth paying for?
Can I ask to be moved from Band A to Band B?
Why does my token give fewer units than my neighbour's?
Does the band affect postpaid customers?
Is Lagos on the same prices?
How we check this guide
The AidaPay team checked the facts on this page on 29 Sep 2026 against the sources below - network, regulator and company pages first, and at least two independent sources where no official page exists. Prices come live from AidaPay. Spotted something out of date? Email help@aidapay.ng and we will correct it.
Sources: NERC: What is Service Based Tariff (SBT)? · NERC Supplementary Order, Ikeja Electric, September 2026 (bands, classes, Band A rate) · NERC Supplementary Order, IBEDC, September 2026 · NERC: PHED Band A customers (April 2024) · NERC: KEDCO Band A customers (April 2024) · Daily Trust: NERC orders DisCos to compensate Band A customers in 557 streets (2025) · IBEDC: Customer feeder info